As a one man business I was looking for a system that was easy to manage customer work orders (Tickets) and integrated with my Outlook.
RangerMSP however done much more it provided a way of tracking assets, software, sales, documents, Client PC configs, good reporting tools and items for sale and warranty, to who it was sold and when and a lot more, including a CRM (Contact Relation management) environment.
The only thing it did not do that I wanted was link in with Dutch accounting software but this can be achieved through API if you have the skills.