Hi,
Yes! Only a short while after the previous release of our PSA we are happy to announce that version 14 has just been released! This version of our professional services automation (PSA) software includes plenty of new tools to help managed services providers (MSP) and IT services providers grow their business and become more efficient.
With Version 14 using the software on the go has never been easier. Logging time spent on a job is a breeze with a significantly friendlier and more responsive interface that requires a lot less ‘clicks’. This also goes to completing tickets, changing tickets status, navigating between different records and more. Besides, this new version lets you share knowledge base articles with specific customers so only Customer Web users for that Account can access them when logging into your branded Customer Web portal.
For a complete list of enhancements read the release notes – What’s New in Version 14.
We hope you enjoy the new version!
The Team
Business Automation For Successful ITs!