Author Archives: The RangerMSP Team

Mobility and Your PSA

This may be old news to you, but mobile devices are overtaking computers on Wi-Fi networks. According to Meraki, a cloud networking provider, mobile devices now account for 58% of devices on Wi-Fi networks. If you are wondering what contributed … Continue reading

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The Power of PSAs

As a techie, you probably love TLAs, also known as three letter acronyms. Terms like CAL (client access licence), NAT (network address translation), PDF (portable document format), and VPN (virtual private network) are probably commonly used by you in your … Continue reading

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Master Your MSP or IT Business

Most industries are feeling the pinch of today’s economic climate resulting in conservative and cautious spending. Consequently, we were surprised when MSPmentor relayed that, according to AMI Partners, U.S. small to mid-sized businesses (SMBs) with fewer than 100 employees are … Continue reading

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Creating a Successful and Stable IT Business

While working on developing a business management software for MSPs and IT providers, we often try to think of the elements that make businesses successful and stable. Once we identify these components, we try to see if we can incorporate … Continue reading

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CRM and PSA Software: Affordable and Advantageous

We thought about using the Billboard Top 100 as inspiration and bombarding you with the top-100 reasons that our CRM is the professional services automation (PSA) software solution selected by so many IT professionals to help them run their businesses, … Continue reading

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Beneficial Features for Fred

For every aspect of your business, from diagnosing and resolving technical problem to providing help desk support and monitoring services, every detail matters. Unless you have the memory of Dominic O’Brien, the renowned World Memory Champion, or the ability to … Continue reading

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Moving Forward

GigaOM is one of our office’s favorite reads and most visited tech blogs. Yesterday, Om Malik, founder of Giga Omni Media, Inc and GigaOM’s executive editor, wrote about Adam Singolda’s Economics of Good Enough. For those of you who aren’t … Continue reading

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Let the Blogging Begin!

Since we launched our CRM and PSA software in 2004, we’ve known that a day would come when we would have to actively promote our professional services automation (PSA) software, but we were kind of hoping that we could keep … Continue reading

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The New and Improved Rolodex

Back in the olden days, like way back in 1993, the Rolodex was just about the most important office item. While it couldn’t resolve pressing debates like whether or not kangaroos can walk backwards, a Rolodex was the keeper of … Continue reading

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