Category Archives: Product
A Halloween Message From CRM
Hi! Even though, as IT professionals, we often mix up Halloween and Christmas because Oct 31=Dec 25, Halloween is really a holiday made for us. While the general public fears the ghoulish images and figures that haunt homes and storefronts … Continue reading
The Future of CRM for MSPs is 5.7!
We’re not afraid to admit it. We like science fiction. Back to the Future. The Martian Chronicles. The Hunger Games series. Movies. Books. Even old radio series. We like it all, especially when it comes to stories set in the … Continue reading
CRM and Custom Pricing
Whether you’re new to the IT services business or a veteran of the trade, we’re sure that you’ve already learned that, sometimes, both you and your customers benefit from custom pricing arrangements. And there are a variety of customized pricing … Continue reading
Are Managed Services for You?
From providing on-site services, to creating, managing and implementing IT systems and providing proactive monitoring and support, there are so many types of services you, as an IT professional, can offer your customers. As you work to ensure that your … Continue reading
Professional Pursuits and Your PSA
Athletes, business owners, and all other aspiring professionals share a common vision of achieving success. Whether on the field, on a balance sheet, or by measuring customer satisfaction, all ambitions and conscientious professionals are in pursuit of perfecting their craft … Continue reading
New Years and New Goals
The Jewish New Year, Rosh Hashanah, is right around the corner. Along with preparing the festival’s classic culinary food items like honey cake, fish, apples and honey, and brisket, it’s a good time to take stock of our lives: What … Continue reading
What’s It Really Worth: Transparency and Commerce
If you have ever been an infomercial junkie or have just been up in the wee hours in the morning flipping through channels, you’re probably well versed in infomercial pricing. The magic kitchen appliance that slices, dices, cubes, chops, blends … Continue reading
If the Emmy’s Were for Techies…
The Emmy’s aired on Sunday night, and as all Hollywood hooplas do, the awards show captured some bling, some comedy, and some enchanting ensembles, but, most of all, the awards show showcased acting talent. Whether its the Emmy’s, the Oscar’s, … Continue reading
CRM and The Rewarding Right Click
It seems like all of the important people these days get a right hand man or woman: The President gets a Chief of Staff. The Queen gets her ladies in waiting. The master chef gets a sous chef. The Oscar … Continue reading
CRM: Reflections on September 11
When the planes hit the twin towers, the entire world was shaken by the impact of the collision. When Americans stood frozen, glued to their television sets, radios and phones, the world watched in silence and solemnity. When everyday men … Continue reading