Category Archives: Product
Time Tracking
Human beings are very advanced creatures. We can overcome gravity and catapult ourselves into the ether. We can circumvent all sorts of time and space limitations, ordering woodcarvings from Peru while texting friends in France and cooking dinner. And yet, … Continue reading
Mutualistic Relationships and APIs
In science, everything gets analyzed and categorized. From separating animals into different classes, families and species to dividing elements into different groups, scientists are a little gung-ho about characterizing just about EVERYTHING. This love for sorting things even extends to … Continue reading
The Age of Sharing
Once upon a time, thoughts were intended for internal or personal discourse; thoughts weren’t meant to be disseminated to the public. Today however, influenced by Social Media outlets, humanity has been transformed. Now, we believe in full disclosure, and not … Continue reading
Mobility and Your PSA
This may be old news to you, but mobile devices are overtaking computers on Wi-Fi networks. According to Meraki, a cloud networking provider, mobile devices now account for 58% of devices on Wi-Fi networks. If you are wondering what contributed … Continue reading
The Power of PSAs
As a techie, you probably love TLAs, also known as three letter acronyms. Terms like CAL (client access licence), NAT (network address translation), PDF (portable document format), and VPN (virtual private network) are probably commonly used by you in your … Continue reading
Creating a Successful and Stable IT Business
While working on developing a business management software for MSPs and IT providers, we often try to think of the elements that make businesses successful and stable. Once we identify these components, we try to see if we can incorporate … Continue reading
CRM and PSA Software: Affordable and Advantageous
We thought about using the Billboard Top 100 as inspiration and bombarding you with the top-100 reasons that our CRM is the professional services automation (PSA) software solution selected by so many IT professionals to help them run their businesses, … Continue reading
Beneficial Features for Fred
For every aspect of your business, from diagnosing and resolving technical problem to providing help desk support and monitoring services, every detail matters. Unless you have the memory of Dominic O’Brien, the renowned World Memory Champion, or the ability to … Continue reading
Moving Forward
GigaOM is one of our office’s favorite reads and most visited tech blogs. Yesterday, Om Malik, founder of Giga Omni Media, Inc and GigaOM’s executive editor, wrote about Adam Singolda’s Economics of Good Enough. For those of you who aren’t … Continue reading
Let the Blogging Begin!
Since we launched our CRM and PSA software in 2004, we’ve known that a day would come when we would have to actively promote our professional services automation (PSA) software, but we were kind of hoping that we could keep … Continue reading