Tag Archives: PSA Software
New Release: version 5.6 is Here!
We have always been dedicated to producing professional services automation (PSA) software that improves the efficiency with which IT services providers, managed services providers (MSPs) and computer repair professionals run their companies. As demands on IT professionals continue to evolve … Continue reading
An Invitation to Join the Release Candidate
In high school, there’s always that amazing and exclusive party for which people clamor for an invitation. It’s the party that tells you how you rank on the school’s social ladder. In movies, this major blowout is thrown by the … Continue reading
Muggles and the Magic of version 5.6
For the past decade, Harry Potter has enchanted audiences of all ages with wizardry, magic, Muggles, and mystery. While at our company, we don’t cast spells and fight dark lords, we do like to think of software solution if IT … Continue reading
Joy and the Workplace
Monday through Friday there is one universal master of time and controller of calenders: the Emperor of Employment. While not as widely recognized by name as Chronos, the Greek god and keeper of time, the Emperor of Employment currently plays … Continue reading
Time Tracking
Human beings are very advanced creatures. We can overcome gravity and catapult ourselves into the ether. We can circumvent all sorts of time and space limitations, ordering woodcarvings from Peru while texting friends in France and cooking dinner. And yet, … Continue reading
Mutualistic Relationships and APIs
In science, everything gets analyzed and categorized. From separating animals into different classes, families and species to dividing elements into different groups, scientists are a little gung-ho about characterizing just about EVERYTHING. This love for sorting things even extends to … Continue reading
The Age of Sharing
Once upon a time, thoughts were intended for internal or personal discourse; thoughts weren’t meant to be disseminated to the public. Today however, influenced by Social Media outlets, humanity has been transformed. Now, we believe in full disclosure, and not … Continue reading
Mobility and Your PSA
This may be old news to you, but mobile devices are overtaking computers on Wi-Fi networks. According to Meraki, a cloud networking provider, mobile devices now account for 58% of devices on Wi-Fi networks. If you are wondering what contributed … Continue reading
The Power of PSAs
As a techie, you probably love TLAs, also known as three letter acronyms. Terms like CAL (client access licence), NAT (network address translation), PDF (portable document format), and VPN (virtual private network) are probably commonly used by you in your … Continue reading
Master Your MSP or IT Business
Most industries are feeling the pinch of today’s economic climate resulting in conservative and cautious spending. Consequently, we were surprised when MSPmentor relayed that, according to AMI Partners, U.S. small to mid-sized businesses (SMBs) with fewer than 100 employees are … Continue reading