Hi, I already have web login for customers which works fine but now im in need for a employee login.
This is because i need them to be able to key in new customer database in a predefine accounts or contract and also manage the tickets and cases.
I've got 2 remote location and i need both location to key in their database and also manage the tickets for their own accounts or contracts. The issue here is i cannot let them see or manage each other accounts or contracts using the web login.
Is there any best way to go about it?
I knew that on a customer login, the customer can only see and create tickets for their own accounts. Can i do the same to an employee account?
This is because i need them to be able to key in new customer database in a predefine accounts or contract and also manage the tickets and cases.
I've got 2 remote location and i need both location to key in their database and also manage the tickets for their own accounts or contracts. The issue here is i cannot let them see or manage each other accounts or contracts using the web login.
Is there any best way to go about it?
I knew that on a customer login, the customer can only see and create tickets for their own accounts. Can i do the same to an employee account?
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