We have recently received the following inquiry and solution form one of our users:
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When I hit the email button to send an email for a ticket, outlook sends the email out successfully; however, if I do any other tickets after the first one, I get an error box with a "Failed to send E-mail" message. The only way to email numerous tickets to various clients is to close RangerMSP and restart RangerMSP (not computer) and do one email at a time....
The error was related to: RPC server is unavailable, which is a general networking issue.
The user has resolved the problem by starting the service called:
remote procedure call (RPC) locator
it was set to start manually
This is a different service then the main service which is called
remote procedure call(RPC)
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Worth trying in case you encounter this issue, as this has proven successful in a few occasions already.
The RangerMSP Team
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When I hit the email button to send an email for a ticket, outlook sends the email out successfully; however, if I do any other tickets after the first one, I get an error box with a "Failed to send E-mail" message. The only way to email numerous tickets to various clients is to close RangerMSP and restart RangerMSP (not computer) and do one email at a time....
The error was related to: RPC server is unavailable, which is a general networking issue.
The user has resolved the problem by starting the service called:
remote procedure call (RPC) locator
it was set to start manually
This is a different service then the main service which is called
remote procedure call(RPC)
-------------------------------------------
Worth trying in case you encounter this issue, as this has proven successful in a few occasions already.
The RangerMSP Team