Failed to Send Email

[peterk]

Within CommitCRM we send clients copies on the ticket using the PDF convertor button. On regular occassion's, when we attempt to use this function we receive the message "Failed to send Email" the only way to resolve this is to close out of CommitCRM and reopen.. Any suggestions ??

[Support Team]

Re: Failed to Send Email

Hi Peter,

From your description this sounds like it may be an issue with RPC and Outlook. This behavior has been discussed in a previous forum post.

Please review here for more details.

If this doesn't help, feel free to contact us directly at support @

Reno

[peterk]

Re: Failed to Send Email

Thanks for that.. I have enabled the service and will see how it goes..

[Support Team]

Re: Failed to Send Email

Hi Peter,

Thanks for the last post, and for letting me know.

Keep in touch,

Reno Breen