Sorting Custom Reports Chronlogically

[emagill]

As a one-person business who often gets bogged down putting out fires, I don't always have time to enter ticket information right away. As such, I often enter tickets "out of order", or not in the chronological order I performed the work.

This results in the tickets being out of order chronologically when I print Charge reports (I've customized the Charges report). I've set the Sort field to sort by Date so that the work performed appears chronologically, but the reports always come out in order of Ticket number. I've also tried setting the Sort field to Create Date and End Time with no luck.

How can I get the Charges report to sort by date instead of ticket number?

[Support Team]

Re: Sorting Custom Reports Chronlogically

Hi,

Thanks for your last post
When generating the report, please use a report that isn't grouped by the ticked. Use a regular charges report.
I used the procedure in the screenshot below. Can you tell me if this is similar to the procedure you used? And if the procedure is the same, can you show me with a screenshot what you want to change. I'm sure this won't be an issue.
Hope this helps



Reno Breen