Multiple Deletes

[inottonton]

Is there a way to do multiple deletes in CommitCRM? Is there anyway to do this by the API?

[Support Team]

Re: Multiple Deletes

Hi,

Thanks for sending in this post.

The API supports adding new records and updating records. It does not support deleting records via the API. Deletion can only take place manually by using the client application. Note that deleting entities a task not taken lightly by the system, since when you delete a record, you're also editing records linked to that record. That's why when deleting items in RangerMSP, it must be done 1 by 1, and in the application client.

Note that in case of accounts, there is an option to delete multiple records only if they were imported using the import tool (from Excel or CSV files) - basically undo an import execution. However, this will not be able to remove accounts that already have items linked to them(such as tickets, assets, etc.).

I hope this helps.



Reno Breen