Web interface default ticket view

[nattivillin]

Can I change it so then when I go to tickets, the default is all open tickets? And the same for appointments?

[Support Team]

Re: Web interface default ticket view

Hi,

Thanks for posting this.
No; this type of customization would only be available in the RangerMSP client application. I've taken this request into note.

Thanks for the feedback.

Regards,
Doron

[nattivillin]

Re: Web interface default ticket view

Thanks for logging the feature request.

[ccsilex]

Re: Web interface default ticket view

I see this thread is 2 years old, but I was wanting to make the same request.
It would make things a lot easier if I could set the default view to All Tickets.
Perhaps this could be a setting option on the client right next to default calendar view settings?

[Support Team]

Re: Web interface default ticket view

Unfortunately no news here. Thank you for bringing this up again!

[stabako]

Re: Web interface default ticket view

Still would like to see this option - currently every refresh of the web page defaults back to the "my open tickets" option. Need to see "all open tickets" by default. Thank you.

[Support Team]

Re: Web interface default ticket view

Noted. Thanks.

[Brian Roberts]

Re: Web interface default ticket view

Yes please.