Good afternoon,
I have just purchased the Outlook Sync license.
When I first used it the sync went very well apart from the simple fact that recurring appointments from my Outlook Calendar did not sync withCommitCRM.
Looking through your website show this as a known fault with a work-around of creating recurring appointments in CommitCRM and not Outlook.
Sorry, that is not acceptable. Every other package I have used is able to handle recurring appointment. Even my humble organisers of many year ago could handle all appointments types. To say that a piece of software sold in 2010 cannot handle recurring appointments when they are generated by Outlook is just not valid. Its a bug and needs fixing.
People use Outlook as their main calendar. We sync our iPhone, Laptops etc via this Calendar and not viaCommitCRM.
CommitCRM is a good tool but it is not the main Calendar tool that everyone uses.
Please make whatever alterations you need to your code for version 5.3 and sort this bug. People are paying $149 to be able to sync their calendars, please make it so.
Regards
I have just purchased the Outlook Sync license.
When I first used it the sync went very well apart from the simple fact that recurring appointments from my Outlook Calendar did not sync withCommitCRM.
Looking through your website show this as a known fault with a work-around of creating recurring appointments in CommitCRM and not Outlook.
Sorry, that is not acceptable. Every other package I have used is able to handle recurring appointment. Even my humble organisers of many year ago could handle all appointments types. To say that a piece of software sold in 2010 cannot handle recurring appointments when they are generated by Outlook is just not valid. Its a bug and needs fixing.
People use Outlook as their main calendar. We sync our iPhone, Laptops etc via this Calendar and not viaCommitCRM.
CommitCRM is a good tool but it is not the main Calendar tool that everyone uses.
Please make whatever alterations you need to your code for version 5.3 and sort this bug. People are paying $149 to be able to sync their calendars, please make it so.
Regards
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