Web login Employee OK, Customers fail

[sandydonald]

Hi

Starting to test out Web Interface having purchased that module and works just fine on standard port (4961) when an employee logs in. However, when a customer (testing on behalf of 2 customers) both return the message that "The trial period is over. Please contact......"

We have been testing this over the web as well as locally but same result.

I guess that I am missing something ?

Regards

Sandy

[Support Team]

Re: Web login Employee OK, Customers fail

Hi Sandy,

Thanks for posting this.
This looks to be a simple licensing problem as the RangerMSP Web Interface is divided to 2 different products; the RangerMSP Web Interface for Employees and the RangerMSP Web Interface for Customers. If you can directly over email at Support @ , we can check your RangerMSP account and see what needs to be done to get the RangerMSP Web Interface for customers enabled for you.

Hope this helps.

Regards,
Neta

[sandydonald]

Re: Web login Employee OK, Customers fail

OK - I was missing something - two separate licences. Can't afford customer one at moment.

Thanks

Sandy