Starting with RangerMSP 5.5 the Dispatcher window provides a new Weekly Dispatcher view.
The Weekly Dispatcher displays a specific Employee's weekly calendar together with the list of Tickets waiting to be dispatched showing in the bottom pane. This way you can easily drag a Ticket to dispatch it while viewing the employee's whole week activity.
Using the Weekly Dispatcher you can easily switch between employees and see a weekly view of their calendars to find available resources.
To work with the weekly Dispatcher, click the Weekly Dispatcher tab in the Dispatcher window.
To set the weekly view as the default view for the Dispatcher, go to Tools > Options > Calendar and set the Default Dispatcher View.
>> Read more about what's new in version 5.5.
The Support Team
The Weekly Dispatcher displays a specific Employee's weekly calendar together with the list of Tickets waiting to be dispatched showing in the bottom pane. This way you can easily drag a Ticket to dispatch it while viewing the employee's whole week activity.
Using the Weekly Dispatcher you can easily switch between employees and see a weekly view of their calendars to find available resources.
To work with the weekly Dispatcher, click the Weekly Dispatcher tab in the Dispatcher window.
To set the weekly view as the default view for the Dispatcher, go to Tools > Options > Calendar and set the Default Dispatcher View.
>> Read more about what's new in version 5.5.
The Support Team