Email Address Not Populated in Emailed PDF

[bdbrower]

I've searched the support pages and forums and can't find an answer for this. We have designed a custom Charges form to serve as an invoice to be mailed to customers. When we preview this report and then click on the PDF button and chose "Email" a new Outlook message appears with the appropriate subject line and with the PDF document attached but the "To..." field is not populated with the Account's email address. Shouldn't that happen? And if so, what might we be doing wrong. Have the Account's email address automatically populated in the To field of the email message would be a major convenience.

[Support Team]

Re: Email Address Not Populated in Emailed PDF

Good point. We'll look into it.

Thanks,
Rinat