Email connector and ticket priority --

[raymond]

Re: Email connector and ticket priority --

Wanted to check in on this feature. It seems to me to be a relatively trivial modification to be able to parse the importance of the email (the flag or whatever you want to call it) so that clients can prioritize tickets as High, Normal or Low priority based simply on the importance/priority tag of the email (marking the email request through the email connector as high or low)... folks would naturally want a way to disable this at the email connector but again, this would be relatively trivial.

thanks!

//ray

[Support Team]

Re: Email connector and ticket priority --

Thank you for raising this again. Currently there are no news, we have this on file though.

[thankgod]

Re: Email connector and ticket priority --

+1 on this ... any updates?

[Support Team]

Re: Email connector and ticket priority --

We have this request on file. At this time we do not have any updates about it. Thanks for voting.