Hi All,
We have several customers on quarterly maintenance. We would like to enter contracts on once a year for the quarterly maintenance. Then when the time comes have the tickets generate the beginning of the month when the maintenance is to be completed.
For example in January we would enter all the contracts into the system. January's tickets would be generated and closed in Jan. Then when April rolls around we would like to see the Contract become active and tickets generated for April.
Is this possible..?
Thanks,
Steve Wildow
We have several customers on quarterly maintenance. We would like to enter contracts on once a year for the quarterly maintenance. Then when the time comes have the tickets generate the beginning of the month when the maintenance is to be completed.
For example in January we would enter all the contracts into the system. January's tickets would be generated and closed in Jan. Then when April rolls around we would like to see the Contract become active and tickets generated for April.
Is this possible..?
Thanks,
Steve Wildow
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