how do we add a second email address for contacts?
//ray
Support Team
7558
Re: second email address for contacts --
We recommend that create a new Secondary Contact with the new email address in it. This way the email connector will identify the contact/Account by the this email address.
HTH
Dina
Comment
raymond
524
Re: second email address for contacts --
that means we will end up with 2, 3 or even 4 contacts in our synchonized exchange/outlook address book for the same person... this is definitely something that needs to be addressed!
thanks --
//ray
Comment
AN-Tech
478
Re: second email address for contacts --
Agreed, I think that at the very least there should be two email address fields for a contact. It would be better to have a way to add more just in case but creating multiple contacts just so you can more then one email address is just the wrong thing to do.
Comment
swallservices
42
Re: second email address for contacts --
Agreed. We have a client with two domains. We don't want two records for every employee to handle two addresses - this screws up reporting based on contact, finding old tickets, etc. There should be a way to assign multiple e-mails to a single contact.
Comment