I'm thinking about hiring a developer to create an Outlook toolbar in that interfaces with the CommitCRM software (using their API).
If I would do that, I may offer it to the community (maybe at a low cost) to offset development costs and to help out everyone.
That being said, how much interest is there in such a tool, and what would you want it to do?
My short list is:
- Create a new Account from an email address
- Create an Account contact from an email address
- Create a ticket from the body of an email (figure out the account based on the email "from" address, or create a new account)
- Create a new opportunity from an email
- Copy an email into an existing Account / Ticket's documents directory
- Create a new appointment on an existing ticket
Any other thoughts on this?
If I would do that, I may offer it to the community (maybe at a low cost) to offset development costs and to help out everyone.
That being said, how much interest is there in such a tool, and what would you want it to do?
My short list is:
- Create a new Account from an email address
- Create an Account contact from an email address
- Create a ticket from the body of an email (figure out the account based on the email "from" address, or create a new account)
- Create a new opportunity from an email
- Copy an email into an existing Account / Ticket's documents directory
- Create a new appointment on an existing ticket
Any other thoughts on this?
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