For a brief overview of the new Interlink Client Satisfaction Survey system built on top of CommitCRM please download this PDF.
Satisfaction Results are:
* linked to the individual tickets
* linked to the individual client
* linked to the individual engineer
* viewable by engineers
* viewable by clients via the Interlink Client Portal
* viewable by Interlink Admins
* date range selectable for viewing results
* stores additional notes left by client
* automatically sent with every closed or cancelled ticket
Satisfaction Results are:
* linked to the individual tickets
* linked to the individual client
* linked to the individual engineer
* viewable by engineers
* viewable by clients via the Interlink Client Portal
* viewable by Interlink Admins
* date range selectable for viewing results
* stores additional notes left by client
* automatically sent with every closed or cancelled ticket