email connector with sbs 2011 - exchange 2010

[sudogreg]

we are using

SMTP Host: 127.0.0.1
Port: 25 (also tried 465 & 587)

authentication has been verified, and user can login via owa

we get this error message below
-------------------------------------
Connecting to SMTP server...
< 220 servername.domainname.local Microsoft ESMTP MAIL Service ready at Wed, 17 Aug 2011 11:08:06 -0500
RequestDone Rq=0 Error=0
> EHLO admin@domain.net
< 501 5.5.4 Invalid domain name
RequestDone Rq=10 Error=501 5.5.4 Invalid domain name
Error, Application Stopped
---------------------------------------
using stunnel we are able to get our google apps (gmail) to work properly, but migrating to exchange and trying to get it working here. also tried stunnel with exchange with varions 100## errors.

RequestDone Rq=0 Error=10061

[Support Team]

Re: email connector with sbs 2011 - exchange 2010

Please make sure you try to connect directly to your Exchange server, not trough Stunnel (though it should work well with it) and run the test again. If you see the same results then please use the Help > Technical Support menu in RangerMSP to send us your log files, maybe we will be able to find additional information there.

Thanks,
Dina

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

would prefer not to use stunnel, we disabled stunnel and tried all standard ports, and all standard setups as per the guides in the wiki, and nothing is getting past that error, domain name invalid... logs sent. 2mb file. thanks for the quick response as always!!!

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

i should also note that CommitCRM server and the exchange server are on the same physical machine, server.domain.local

[swallservices]

Re: email connector with sbs 2011 - exchange 2010

What version of Exchange are you running on your local system? 2003, 2007, 2010? Is this running on SBS or Windows Std?

[swallservices]

Re: email connector with sbs 2011 - exchange 2010

Sorry - I just noticed the subject line :) You need to add a new receive connector in Exchange in order for the CommitCRM e-mail connector to work correctly. Also you DO NOT want to authenticate to the SMTP server - no username and password needed.

Instructions can be found here:

http://blogs.technet.com/b/exchange/...8/3397620.aspx

Do Option 1: Make your new scoped connector an Externally Secured connector

I hope this helps!

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

you sir solved our issue!!

that is exactly the fix.

same setup for pop for incoming?

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

should post your above info in the wiki for exchange 2010. this was very helpful

[Support Team]

Re: email connector with sbs 2011 - exchange 2010

Thanks swallservices! Yes, we will definitely add this to our Wiki, thanks sudogreg for recommending this.

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

hey swallservices, we are having the same issue with pop3 incoming, not connecting. also tried various combos, pop3 is enabled on exchange, port 110 and secure port

[swallservices]

Re: email connector with sbs 2011 - exchange 2010

I know this is a silly question - but are you certain POP3 is enabled and running on Exchange?

Check these places:
Exchange Management Console > Server Configuration > Client Access > POP3 and IMAP4 > Check Binding and Authentication. Should be plain text.
Services.msc > Ensure that Microsoft Exchange POP3 is started and set to automatic

Once those two are done you can check that the POP3 server is responding by using the CommitCRM ServerConfig POP3 test. If you still have a problem let me know what the test kicks back to you.

I hope this helps.

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

Thanks again.

Plain test logon (basic authentication. No TLS...
or
Plain text authentication logon (integrated windows authentication) no TLS

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

edit...

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

...yep. that did it. service was not running. now getting this...
RqType = 2 POP3 error 500 -ERR Logon failure: unknown user name or bad password.

weird...

[sudogreg]

Re: email connector with sbs 2011 - exchange 2010

again, nevermind. pop3 requires username, without the @domain.com...