what ever happened to the idea of custom contracts? I thought this was on the road map years ago... we need to adjust the default contracts so that they all default to unbillable charges (currently every time a charge is made in the system our techs need to remember to uncheck this box... when the ticket is closed, the account manager reviews the ticket, all the charges, adjusts the charges as needed them marks them as billable so the bookkeeper can process).
thanks!!
//ray
thanks!!
//ray
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