contact column in tickets list --

[raymond]

need to add "contacts" as an option to the add/remove column options for tickets when listed under specific accounts (it is listed in tickets but not for the tickets tab while in the accounts window) -- often we need to sort on the contact to find specific tickets and it would be much simpler to do it from the accounts window.

thanks --

//ray

[Support Team]

Re: contact column in tickets list --

Hi Ray, the Contact is listed in the main Tickets, however, when reviewing the tickets tab of an account it unfortunately no. I'll have this logged.

Thanks,
Dina

[raymond]

Re: contact column in tickets list --

thanks --

//ray