Error synchronizing data, Operation canceled

[Anders]

We get this error on one of our technichians since we changed to our new exchange server.
The sync works fine for all other techs.
The user performing the sync has the appropriate rights to the calendar, and can create and remove appointments via Outlook.

The version is v.5.5.0.3-1.1.5400.0

Can anyone help?

Anders

[Support Team]

Re: Error synchronizing data, Operation canceled

Anders, please use the Help > Technical Support menu in RangerMSP to send us your RangerMSP log files for analysis.

Thanks,
Dina

[Anders]

Re: Error synchronizing data, Operation canceled

I tried, but the mail bounced back saying the message was to large.
The log attachement was 23mb

Anders

[Support Team]

Re: Error synchronizing data, Operation canceled

Please try using services like yousendit.com and email us the download credentials/link.

[Anders]

Re: Error synchronizing data, Operation canceled

I have sendt you a mail via yousendit.com.
If you still didn't get the file, let me know and we'll try something else.

Anders

[Support Team]

Re: Error synchronizing data, Operation canceled

Reviewed and it seems to be related to Profiles. An email reply has just been sent to you.

Thanks,
Dina

[Anders]

Re: Error synchronizing data, Operation canceled

Got it fixed.
The problem was the users exchangemailbox had somehow been damaged when we moved from exchange 2007 to 2010.
We deleted his mailbox (after we exported it to a .pst first of course), and created a new one.
Now appointments sync just fine.

Thanks for helping me out :)

Anders