No Access to Ticket Number from Reports -> Calendar

[allanc]

Re: No Access to Ticket Number from Reports -> Calendar

I cannot find an Email address for support on your site.
Can you please send me an Email that you have on file and I will respond with the attachments?

Thank you in advance.

[Support Team]

Re: No Access to Ticket Number from Reports -> Calendar

We just emailed you.

[allanc]

Re: No Access to Ticket Number from Reports -> Calendar

Sorry, but I have been on the road all day.
I just sent responded to your Email with two jpg attachments.
(5:15 PM EDT).

[Support Team]

Re: No Access to Ticket Number from Reports -> Calendar

Thanks. Received. I believe that when you'll be printing it directly from the Tickets window, unlike from the Reports window, the extra space will be removed automatically. When using it from the Reports section it leaves more space for filtering parameters... Give it a try.

HTH,
Dina

[allanc]

Re: No Access to Ticket Number from Reports -> Calendar

Hello Dina,

You are correct.
Thank you.

I wish I knew where to find out these tidbits of information.
I would like to read and understand.

[Support Team]

Re: No Access to Ticket Number from Reports -> Calendar

Thank you for the update. Glad to hear that it works now.
While our Wiki probably includes thousands of pages with articles, user guides, FAQs etc., there will always be things that are not covered... anyway, feel free to ask, this is exactly what we're here for!