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keeping Track of RMAs?

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    keeping Track of RMAs?

    Hi, I'm just wondering what the best way to log RMA information in CommitCRM is?
    We need to be able to keep track of dates, Customers, and see it all in a master list.
    Anyone have any tips?

    Re: keeping Track of RMAs?

    There are probably many ways to implement and track it. You can even add custom-fields and build your very own tabs to track all of the information you need.
    In any case, please using the follow link to read about a possible work flow for managing Return Material Authorization (RMA).

    I hope this helps.
    Dina

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      Re: keeping Track of RMAs?

      I just create a ticket category titles RMA. Added a few custom fields, and viola!

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