Hi Mick here,
I was wondering how to, if possible, to create a new folder in the ticket inbox... i.e. I want to be able to create a folder for our remote access sessions. That way we can separate our jobs into categories from our normal inbox, still of course being in the open jobs folder.
The reason I am trying to do this is because of an increasing amount of remote access jobs.
Thanks
Mick - PC Pitstop
I was wondering how to, if possible, to create a new folder in the ticket inbox... i.e. I want to be able to create a folder for our remote access sessions. That way we can separate our jobs into categories from our normal inbox, still of course being in the open jobs folder.
The reason I am trying to do this is because of an increasing amount of remote access jobs.
Thanks
Mick - PC Pitstop
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