Had a problem where I go to the web portal, click on appointments and the browser does not display the appointment. It seems to lock if I click on appointments tab. Other tabs work okay, until I click on appointments. What could be wrong?
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Browser Lock on Appointments
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racassel
- 201
Browser Lock on Appointments
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Support Team
- 7558
Re: Browser Lock on Appointments
Has this been resolved together with the other issue you handled?
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racassel
- 201
Re: Browser Lock on Appointments
We are finding the web interface will randomly lock on other tabs as well. It is intermittent, and when it happens, it runs the CPU to 100% and drags the server down until the service is restarted.
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Support Team
- 7558
Re: Browser Lock on Appointments
Thank you for the update.
It sounds like there may be a local problem with the installation and we want to look further into this.
Please send us your log files via the application from the Help > Technical Support menu. We will have a look and get back to you on this.
Thanks.
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