Allow API to set "inbox" status

[lpopejoy]

I'm using the .net api a couple different places, and I would like to be able to set the ticket "inbox" status so that I can specify it the ticket should show in the inbox or not. Is there any possibility of this field being accessible via the API?

Thanks!

[Support Team]

Re: Allow API to set "inbox" status

Tickets enter the Inbox automatically when their being updated by external source and when the customer replies. There isn't currently a way to control this or remove tickets from it automatically. Thanks for asking.