API for detailed Configuration data for an Asset

[itognet]

Hi,

Is it possible to update the detailed Configuration data for an Asset via API over e-mail ?

and

is is possible to update custom created ticket/customer fields via API over e-mail ?

Tx

[Support Team]

Re: API for detailed Configuration data for an Asset

Configuration Note cannot be updated this way. You Can update custom field by using the SetFieldValue method of the object class, you simply pass the key/field-ID of the customized field you want to update and the value you want to assign to it. See this API section for more info.

The key/field-ID of a customized field is displayed when you right click the customized field label in RangerMSP, select 'Field Settings' in the menu that opens and visit the 'Advanced' tab. The field key is displayed under the 'Tech. Rec ID' token.

I hope this helps.
Dina