Version Interlink 1.0.9
************* RELEASE NOTES **************
******************************************
1. General Bug Fixes and Interface enhancements
2. Sales Intake Form
3. Sales Notification emails administrators as soon as a new sales lead comes in.
4. Assign sales lead from notification email.
5. Staff is notified by email of new sales lead assigned to them (Email includes lead details)
6. Sales Lead Manager allows for updates, notes, adding lead opportunities, setting up quotes and proposals, emailing quotes and proposals and conversion to CommitCRM Client.
7. Opportunity Manager for capturing new opportunities
8. Update opportunities, create proposals, email quotes and proposals to client, convert opportunity to CommitCRM ticket.
9. Competitor Manager
10. Track and update details on competitors.
11. Opportunity reporting that shows all opportunities, who they are assigned to, closing probability and total dollars for all outstanding opportunities.
12. New timer feature allowing you to have running timers on tickets while you work on a ticket.
13. Timer reporting allowing you to view all your open timers and the potential billable time on all timers.
14. Admin can pull a report showing all users / all timers to view potential outstanding or lost revenue based on unbilled timers.
15. Added new setting to allow all labor pricing to be hidden from internal staff.
16. Added new setting to allow billable time to be rounded to a time variable that an administrator sets.
17. Added new company information fields for showing your company information on the emailed proposals and quotes.
18. Split critical alerts into multiple categories for sales, tickets, satisfaction so that you can have different alert emails go to different administrators.
19. Added partial support for military time (Will be expanded in version 2.0).
20. Added ability to set default country and state / province for new intake forms.
21. Ability to sort tickets based on priority, status, account, date opened, last updated.
22. New search feature with expanded search function.
23. Ability to view all open tickets.
************* RELEASE NOTES **************
******************************************
1. General Bug Fixes and Interface enhancements
2. Sales Intake Form
3. Sales Notification emails administrators as soon as a new sales lead comes in.
4. Assign sales lead from notification email.
5. Staff is notified by email of new sales lead assigned to them (Email includes lead details)
6. Sales Lead Manager allows for updates, notes, adding lead opportunities, setting up quotes and proposals, emailing quotes and proposals and conversion to CommitCRM Client.
7. Opportunity Manager for capturing new opportunities
8. Update opportunities, create proposals, email quotes and proposals to client, convert opportunity to CommitCRM ticket.
9. Competitor Manager
10. Track and update details on competitors.
11. Opportunity reporting that shows all opportunities, who they are assigned to, closing probability and total dollars for all outstanding opportunities.
12. New timer feature allowing you to have running timers on tickets while you work on a ticket.
13. Timer reporting allowing you to view all your open timers and the potential billable time on all timers.
14. Admin can pull a report showing all users / all timers to view potential outstanding or lost revenue based on unbilled timers.
15. Added new setting to allow all labor pricing to be hidden from internal staff.
16. Added new setting to allow billable time to be rounded to a time variable that an administrator sets.
17. Added new company information fields for showing your company information on the emailed proposals and quotes.
18. Split critical alerts into multiple categories for sales, tickets, satisfaction so that you can have different alert emails go to different administrators.
19. Added partial support for military time (Will be expanded in version 2.0).
20. Added ability to set default country and state / province for new intake forms.
21. Ability to sort tickets based on priority, status, account, date opened, last updated.
22. New search feature with expanded search function.
23. Ability to view all open tickets.
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