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Ticket list per customer

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    Ticket list per customer

    Hi,
    When I access a customer account and go to the History tab, I can see past and present tickets. When I go into the tickets tab, is there any way to show all of the tickets whether open or closed.
    This would be useful to see at a glance when a job was last performed for the customer.
    It seems that when a ticket is completed/closed, it doesn't show anywhere but in History and that isn't as concise a list.

    Many thanks.

    Re: Ticket list per customer

    Select "all" in the drop down at the bottom of the "tickets" tab. I think that's what you are looking for.

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      Re: Ticket list per customer

      Well thank you sincerely lpopejoy.
      That is exactly what I was looking for.
      What I find truly amazing is that I didn't spot that..... should've gone to Specsavers!

      Thanks again.
      Andy

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