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    upgrade problem, help quick

    When I upgraded from 5.6 to 5.7 CommitCRM would hang for minutes at a time. It took a few days for you guys to sort it out.... Now I have tried to upgrade to version 6 and am really

    As it was upgrading, I got an error:

    "MainTbl: Error7008: The specified table, memo file or index file was unable to be opened Notebook.ADT

    Have tried 2 more times, same result.... big problem is that when I try to login to 5.7 now, get an error

    "Oooooops....

    The following message has been recorded:

    DatNoteBookTbl: Error 5016: Advantage could not find an index order with the specified name....

    Blah blah blah"

    Anyway, now we are stuck without CommitCRM and do about 30-40 tickets per day..... This really needs to be fixed quickly..... I need CommitCRM to work for us to work!

    Thanks
    Last edited by chumbert; July 27, 2012, 10:58 AM. Reason: added line
    Re: upgrade problem, help quick

    The 7008 error means that you probably have another program (3rd party or custom developed) that is accessing the RangerMSP files. You should close everything (none-RangerMSP native apps) before upgrading.

    To move forward the question is whether the upgrade itself completed successfully and that you cannot run RangerMSP now - OR - that the upgrade program couldn't run.

    Please advise and we will provide further information.

    Comment

      Re: upgrade problem, help quick

      Not running any 3rd party software accessing CommitCRM..... but not sure how, but finally installed it.... thanks!

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