The company I work for recently upgraded to the latest version ofCommitCRM. I no longer can look up a customer's phone number on their ticket. Is there a way to look up a customer's phone number on their ticket without going to their account page?
Support Team
7558
Re: Phone Number in Tickets
Definitely yes! This feature was actually enhanced.
Anywhere in RangerMSP where you see the lightning bolts icons you'll get a quick preview of the linked record. See the image below for more:
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raymond
524
Re: Phone Number in Tickets
On this, it would be a HUGE benefit if we could right click the phone numbers in these new quick preview windows and dial (like we can from the contact/account).
thanks!
//ray
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Support Team
7558
Re: Phone Number in Tickets
Noted. Thanks.
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racassel
201
Re: Phone Number in Tickets
Right click - print / export to Word / Export to PDF / Select All would be handy too!!!
It so pretty, why can't I print it?
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