commit CRM API and Outlook Synchronization

[shailesh6233]

I am Getting this error while configuring CommitCRM CRM API


Unable to load DLL 'CmtDbQry.dll': The specified module could not be found.

[Support Team]

Re: RangerMSP CRM API and Outlook Synchronization

Your application .exe file should be located under the following folder, that contains this DLL file:

\RangerMSP\ThirdParty\UserDev\

[shailesh6233]

Re: CommitCRM CRM API and Outlook Synchronization

The CmtDbEng.dl file is there but CommitCRM.exe file is in Client folder. still I am getting error. Please help me to solve this error.

This is my code for CRM:

CommitCRM.Config config = new CommitCRM.Config();

config.AppName = "CommitCRM-Qutlook-Sync";
config.CommitDllFolder = "C:\\CommitCRM\\ThirdParty\\UserDev";
config.CommitDbFolder = "C:\\CommitCRM\\Db";
CommitCRM.Application.Initialize(config);

[Support Team]

Re: RangerMSP CRM API and Outlook Synchronization

I referred to your application not to RangerMSP.exe that should indeed not be there. Anyway, if the dll is not found in this folder, and it should, then you need to copy it from the \RangerMSP\LastVer folder.

Side note: You cannot use this name for your application. It can be Outlook sync for RangerMSP but not something that starts with RangerMSP.

[shailesh6233]

Re: CommitCRM CRM API and Outlook Synchronization

Sorry I did not get it, which file to copy where. can you explain it in simple way.

[Support Team]

Re: RangerMSP CRM API and Outlook Synchronization

Sure - you reported above about the missing 'CmtDbQry.dll' file. Please copy it to the from the \RangerMSP\ThirdParty\UserDev\ and to the \RangerMSP\LastVer folder.

[shailesh6233]

Re: CommitCRM CRM API and Outlook Synchronization

The File Is Already There

[Support Team]

Re: RangerMSP CRM API and Outlook Synchronization

Great. It should have been there in the first place. You will need to check your program code and try to figure out why your program does not 'see' it. We recommend that you move your .exe file (of the program you write) into this folder as well and give it another try. In case it does not work it has to be something with the code itself. Check our API guides again and review all demos.

[shailesh6233]

Re: CommitCRM CRM API and Outlook Synchronization

When I try to connect using this code

config.AppName = "QutlookSyncs";
config.CommitDllFolder = "C:\\CommitCRM\\ThirdParty\\UserDev";
config.CommitDbFolder = "C:\\CommitCRM\\Db";
CommitCRM.Application.Initialize(config);

and still I get this error

Unable to load DLL 'CmtDbQry.dll': The specified module could not be found.

I have referenced CommitLib.dll in my application.

I read your API and viewed demos still I am not getting what I am doing wrong

[Support Team]

Re: RangerMSP CRM API and Outlook Synchronization

Please find some guiding questions that may help - in short - we suspect that there's a 32bit and 64bit conflict.

1. Which version of Visual Studio do you use?
2. Which operating system?
3. Whether are you using the C# sample provided or did you start a new project?
In case you started a new project - please make sure it compiles to 32 bit code unlike the default with some 64bit installations.

Hope this helps.