Feature Req: Email addr for an asset.

[itognet]

Hi Commit,

Imagine, that you add an e-mail address for an asset, for example NAS01@customerdomain.com

Imagine, that you set up e-mail alerts on a customers NAS unit, sending to Commits public email where from e-mail address is NAS01@customerdomain.com

CommitCRM will now create a ticket under the corresponding asset.

This would be very usefull...

[Support Team]

Re: Feature Req: Email addr for an asset.

Noted. Thanks for sharing your thoughts and suggesting this.

[lpopejoy]

Re: Feature Req: Email addr for an asset.

itognet,

What you could do is add the customer's domain name "customerdomain.com" to the "Email2" field of the account. Then when NAS01@ send you an email, it would at least create a ticket under the right account - still wouldn't be related to the correct asset, but, hey, it's a start!