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Feature Req: Email addr for an asset.

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    Feature Req: Email addr for an asset.

    Hi Commit,

    Imagine, that you add an e-mail address for an asset, for example NAS01@customerdomain.com

    Imagine, that you set up e-mail alerts on a customers NAS unit, sending to Commits public email where from e-mail address is NAS01@customerdomain.com

    CommitCRM will now create a ticket under the corresponding asset.

    This would be very usefull...

    Re: Feature Req: Email addr for an asset.

    Noted. Thanks for sharing your thoughts and suggesting this.

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      Re: Feature Req: Email addr for an asset.

      itognet,

      What you could do is add the customer's domain name "customerdomain.com" to the "Email2" field of the account. Then when NAS01@ send you an email, it would at least create a ticket under the right account - still wouldn't be related to the correct asset, but, hey, it's a start!

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