I would think a great additional to CommitCRM would be a Configuration page located within the client portal that can be update within CommitCRM.
With configurable user access for client managers and admins
This would allow IT staff tracking of all usernames password network settings as well as keep the client up to date of password and network setting changes.
Configuration example such as:
Accounts and Password
Domain/Computer User Passwords
Username
Password
Notes
Machine Specific:
Machine
Username
Password
Notes
Online/Program Accounts:
Program
Username
Password
Notes
Other Accounts:
Name
Notes
Network Information
ISP
Account Name
Billing Phone Number
Billing Address
Company
Type
Speed up\down
Modem Model
MAC
IP
Subnet
Gateway
DNS1
DNS2
DNS3
Notes
Router
Manufacture
Notes
Model
Firmware
Remote Access
User
Pass
Internal IP
WAN
Subnet
Primary DNS
Secondary DNS
Third DNS
Access Point (WiFi)
Manufacture
Notes
Model
Firmware
MAC
SSID
Passkey
Encryption Type
User
Password
IP
Mode
VPN
Type
IP
User
Pass
Notes
PPTP
Network Devices
Manufacture
Model
MAC
IP
User
Pass
QOS
VLAN
Notes
Servers:
Name
IP Address
Machine info
Notes
SIP Devices
Manufacture
Model
Firmware
Phone Number
e-mail
Extension
IVR
IVR Description
Contact Name
Ext. User
Ext. Pass
MAC
IP
User
Pass
SIP Server
NTP Servers
WMI
Voicemail Server
MSG Server (Ext)
Notes
With configurable user access for client managers and admins
This would allow IT staff tracking of all usernames password network settings as well as keep the client up to date of password and network setting changes.
Configuration example such as:
Accounts and Password
Domain/Computer User Passwords
Username
Password
Notes
Machine Specific:
Machine
Username
Password
Notes
Online/Program Accounts:
Program
Username
Password
Notes
Other Accounts:
Name
Notes
Network Information
ISP
Account Name
Billing Phone Number
Billing Address
Company
Type
Speed up\down
Modem Model
MAC
IP
Subnet
Gateway
DNS1
DNS2
DNS3
Notes
Router
Manufacture
Notes
Model
Firmware
Remote Access
User
Pass
Internal IP
WAN
Subnet
Primary DNS
Secondary DNS
Third DNS
Access Point (WiFi)
Manufacture
Notes
Model
Firmware
MAC
SSID
Passkey
Encryption Type
User
Password
IP
Mode
VPN
Type
IP
User
Pass
Notes
PPTP
Network Devices
Manufacture
Model
MAC
IP
User
Pass
QOS
VLAN
Notes
Servers:
Name
IP Address
Machine info
Notes
SIP Devices
Manufacture
Model
Firmware
Phone Number
Extension
IVR
IVR Description
Contact Name
Ext. User
Ext. Pass
MAC
IP
User
Pass
SIP Server
NTP Servers
WMI
Voicemail Server
MSG Server (Ext)
Notes
Comment