Is there any way to view tickets in which I am not the manager or assigned tech to the ticket, but I do have pending tasks assigned to me?
I understand I can go under Calendar and Tasks and see all my assigned tasks, but that is two separate places to manage my Tickets essentially.
I am looking for a way to filter Tickets that may be assigned to other people, but have a task pending to me.
Thanks!
I understand I can go under Calendar and Tasks and see all my assigned tasks, but that is two separate places to manage my Tickets essentially.
I am looking for a way to filter Tickets that may be assigned to other people, but have a task pending to me.
Thanks!
Comment