Re: 6-years and the 10K ticket mark!
How about number 7 on Ray's (5 on Luke's)? We desperately need the ability to create contracts in CommitCRM that match those with out customers. We have too much billing complexity and issues because we can't get CommitCRM to mark things billable or not per the customers contract with us.
This is at the top of my list for enhancement. The tech should not have the responsibility or ability to billing aspects of a ticket.
How about number 7 on Ray's (5 on Luke's)? We desperately need the ability to create contracts in CommitCRM that match those with out customers. We have too much billing complexity and issues because we can't get CommitCRM to mark things billable or not per the customers contract with us.
This is at the top of my list for enhancement. The tech should not have the responsibility or ability to billing aspects of a ticket.
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