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    Helpdesk

    AM I missing something in the ticket workflow? We currently use Zendesk as our ticketing and helpdesk and are able to communicate back and forth with the ticket submitter and everything is tracked.

    How can I do the same in Commit?

    Thanks

    Re: Helpdesk

    Welcome! Yes, it is all managed using the Email Connector module.

    Click the links below to learn more:

    Overview

    Work flow

    Setup/user guide

    Hope this helps.

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