Renaming Ticket Status fields

[Support Team]

RangerMSP User Question*

How do I rename the Status field names for Tickets?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: Renaming Ticket Status fields

Answer


To rename the Status fields for Tickets, just go to Tools > Options > Tickets (Admin) and click the Customize Status Values button.