Client phone # on ticket?

[tcrick1]

Am I missing something or is the client's phone number not displayed on the ticket?
We do a lot of remote work and it would be very helpful to have the phone number on the ticket, so we don't have to open up the Account to find it.

If there is a way to get it to display on the ticket, I haven't found it.

Thanks,
Rick

[Support Team]

Re: Client phone # on ticket?

Thank you for asking. Try clicking the lightning-bolt icon for a quick preview that includes the phone number (same trick works for other stuff like Asset preview, Ticket preview, and more). Click here for some screenshots.