Shorten Ticket description in Web

[Support Team]

RangerMSP User Question*

How can I limit the length of the Ticket description shown in the Tickets list in the Web Interface?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: Shorten Ticket description in Web

Answer

There isn't a way to truncate that field specifically however you can limit display length for all memo fields. To do that just go to Tools > Options > Web Interface and there you can specify the number of characters.