Email tech appointments

[Support Team]

RangerMSP User Question*

Is there a way of a email being sent to an engineer when a job has been assigned to them in the dispatcher? So if someone is on the road they are given details of the next few days?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: Email tech appointments

Answer

Sure, Alerts Server will trigger email alerts to employees about Tickets and Appointments assigned to them (based on their alert settings).

Installation instructions for the Alerts Server can be found here.