In our process, we use a Received date to show when the product was received at the service center for repair. Our tickets are not scheduled and so we do not need a Due Date. I could use the field Due Date for my purpose, but I would want to turn off any Notices or color changes associated with the Due Date being past. In other words, I would want to turn off any events linked to Due Date, it is just informational for me.
How can I either create a new field for Received date, or re-purpose Due Date (sans events)?
Thanks.
How can I either create a new field for Received date, or re-purpose Due Date (sans events)?
Thanks.
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