Logging charges by techs for the same ticket

[Support Team]

RangerMSP User Question*

Can we have 2 techs log in and be able to post hours for the same ticket in Web Interface and desktop application?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Re: Logging charges by techs for the same ticket

Answer

Yes, sure, hours/Charges can be added by multiple users for the same Ticket simultaneously.