Hi
We work in close conjunction with a partner company.
We would like this company to be able to create tickets, via the web interface, on behalf of a subset of our customers.
Our requirement is similar to the subcontractor function but our need is for the partner to be able to create tickets whereas the subcontractor is allocated tickets by us.
Thanks
We work in close conjunction with a partner company.
We would like this company to be able to create tickets, via the web interface, on behalf of a subset of our customers.
Our requirement is similar to the subcontractor function but our need is for the partner to be able to create tickets whereas the subcontractor is allocated tickets by us.
Thanks
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