Calendar sync with outlook 2016

[nattivillin]

Some weird string error progID "outlook.application"

How do I get this working?

[Support Team]

Re: Calendar sync with outlook 2016

We're not sure what that is. Look like an issue with Outlook set up. Please email us your RangerMSP's log files for further investigation.

[nattivillin]

Re: Calendar sync with outlook 2016

CommitCRM doesn't see outlook 2016 as a valid email program. It isnt on the list when i try to mail the logs. I have to do it the old fashioned way!

[Support Team]

Re: Calendar sync with outlook 2016

Seems like something is broken with your configuration. While not officially supported yet it works well for others already. Please zip your \Logs folder and email the zipped file back to us.

[nattivillin]

Re: Calendar sync with outlook 2016

Sent!

[Support Team]

Re: Calendar sync with outlook 2016

Received and will be sent for review in our lab. We will get back to you once we hear back.

[aaspeer]

Re: Calendar sync with outlook 2016

We were having issues with Outlook 2016 being seen as the default mail application as well. CommitCRM wouldnt see it and neither would Quickbooks.

[lpopejoy]

Re: Calendar sync with outlook 2016

We do too. I haven't had time to troubleshoot though.

[AN-Tech]

Re: Calendar sync with outlook 2016

Going to be fun dealing with clients compatibility issues related to automatically updating Office applications :-)

[nattivillin]

Re: Calendar sync with outlook 2016

We are still having issues. Commit basically said "it is outlook and we cant help you" because it isnt our fault yada-yada which i understand but it isnt helping me fix it. They told me to remove / install off again but that didnt help.

It wouldn't be an issue if they actually talked to the exchange server directly instead of forcing a sync through outlook running on my desktop.

[lpopejoy]

Re: Calendar sync with outlook 2016

Do you have issues if UAC is turned off?

QuoteWerks had issues with sending email via Outlook w/ 2016 as well, and they released an update which fixed it.

[Support Team]

Re: Calendar sync with outlook 2016

The official Office 2016 is entirely new and it is not officially support, should be with our next release. Syncing with Exchange may offer many benefits (we have it on file) though its interface are changing and other issues might arise.

Having said that, with the current latest version of RangerMSP (v9) it normally works well.

[nattivillin]

Re: Calendar sync with outlook 2016

UAC is always off :).

I again removed office 365 (along with any other office crap interop things i could find) , rebooted. Turned outlook sync in CommitCRM on / off / on. It told me there was no program (i thought great). I reinstalled 365 and rebooted. Turned outlook sync on in CommitCRM and the popup is back.

[nattivillin]

Re: Calendar sync with outlook 2016

Still having this issue! Pops up constantly when commit is running.

[Support Team]

Re: Calendar sync with outlook 2016

This gotta be something local. Does this happen on other PCs as well? Also, email us your log files for review, while this seems to be external we would be happy to review the current state of your RangerMSP's log files. Thanks.