audit / activity window in tickets

[-David-]

Hello CommitCRM

is there a way to remove the audit / activity window at the bottom of the Tickets window? I want to have a split view of just tickets open and the resolution pane.

[Support Team]

Re: audit / activity window in tickets

Thank you for posting this.

While there is no option to remove the history part from Ticket Resolution/History tab (it's a system tab), you can add a new custom tab and include only the Ticket Resolution field there and then hide the existing system Resolution/History tab.

You can read about customizing tabs and fields in the following articles:
Tab Management
Field Customization

Hope this helps.

[-David-]

Re: audit / activity window in tickets

Okay thanks for the info, I will look into this

regards
David Sillence